We migrate your users and teams, all custom member data you’ve collected (i.e. move-in date, company name, industry, how they heard about you, etc), their membership plans, and their stored credit card information if you’re currently on Stripe. Your members arrive in Optix on their existing plans with the same billing dates, picking up exactly where they left off.

You’re not navigating this alone. A dedicated migration specialist works through the entire process with you, providing hands-on guidance tailored to your specific setup. Chat, email, and video call support are all included as part of your migration at no extra cost. It’s the kind of service that earns a 4.9/5 rating on Capterra.

Optix is the only coworking software offering end-to-end automation. With this, Optix can automate every aspect of your user journey including lead nurturing and follow-ups, onboarding, booking, invoicing, upselling, and more, freeing your team for higher-value interactions.

Most operators are live within 4-8 weeks. Your timeline depends on a few factors: whether you’re building a white label app, the size of your member base, and the complexity of your plan structure. Your dedicated migration specialist will map out a realistic schedule with you from your very first call so you always know what’s coming next.

Members interact seamlessly via a user-friendly mobile app, managing bookings, payments, communications, and amenities effortlessly.

Your members won’t notice a thing until launch day. They continue using their current platform as normal while you build in Optix behind the scenes. On day one, they download your app and pick up without missing a beat. Your migration specialist will guide you on how to communicate the switch to your community and plan a launch that gets them genuinely excited to join.