Coworking Space Software Buying Guide: 5 Must-Know Tips
Tips to buying coworking software for your business
December 23, 2024 • 2 min read
Blog
If you’re one of the many operators looking to enhance their business with software but you’re not sure where to start, this is the article for you.
In this Coworking Quick Tip, we’ll walk through five tips to consider when buying coworking space software.
For a more in-depth read, we recommend checking out our guide to the best coworking space software or our eBook on how to build a coworking tech stack.
Learn how to build a coworking tech stack
1. Determine what you care about most
Start by identifying what it is you’re looking for in a software platform and the attributes that are most important to you. Do you care about a platform that is easy to use and intuitive? Do you value flexibility and customization?
It’s not about finding the tool with the most features, but rather about finding something that aligns with what you value the most.
Action: Write down the 3-5 things you value most in a software platform
2. Consider the reputation and reviews of the tool
Research the reputation and reviews of the software providers you’re evaluating. Online reviews, testimonials, and case studies can provide insights into the experiences of others and help you gauge the reliability and suitability of the software. This is also a good time to consider whether the tool is being built for you specifically. Look through case studies on their website to see if they serve businesses like yours.
Action: Visit the software review sites (G2 and Capterra) for the tool(s) you’re considering
3. Complete demos and trials
Whenever possible, take advantage of free demos or trials offered by software providers. Testing the software firsthand will give you a better understanding of its features, usability, and compatibility with your specific needs.
Action: Commit to doing 1-3 demos of tools you’re considering, as well as completed trials
4. Prioritize your members’ and teams’ experience
The experience of your members and your teams matter. Look for tools with an intuitive and user friendly interface that is easy to navigate for both your staff and your members.
A clean and intuitive interface reduces the learning curve and ensures quick adoption and longterm engagement across your team and your community.
Action: Look for platforms that excel in user experience
5. Consider the level of automation you’re looking for
Every coworking space software platform offers a different level of automation capabilities. Some have invested more into building out their automation capabilities than others, helping operators streamline their business processes and automate their workflows.
If you’re looking to grow your business and generate more revenue without growing your overhead or team, then automation will be an important component to invest in.
Action: List out the automation capabilities of your shortlisted platforms to see how they will address your automation needs.
Be informed when buying coworking space software
Taking the plunge into coworking space software is only going to benefit your business. So long as you’re informed about what you value and the best options available to you, it’s hard to go wrong.
Looking for more information on buying coworking space software? Connect with a member of our team today. →
Frequently asked questions
A common mistake when buying coworking software is choosing a platform based solely on price or the number of features. Instead, operators should focus on whether the software aligns with their long-term business goals, supports their team’s workflows, and enhances the member experience. Overlooking integrations, scalability, or customer support often leads to costly switching later.
Coworking software directly impacts member retention by shaping the day-to-day experience. A smooth onboarding flow, easy mobile booking, and frictionless payments all make members feel supported. If the software helps foster community engagement—through messaging, events, or directories—it creates a stronger sense of belonging that encourages members to stay longer.
Coworking software supports scalability by centralizing management across multiple locations. With the right platform, operators can oversee bookings, billing, and reporting for all spaces in one dashboard. This not only saves time but also ensures consistency across sites, which is especially valuable for brands expanding regionally or nationally.
Automation in coworking software increases ROI by reducing the need for manual administrative tasks. Features like automated invoicing, contract renewals, and access control save staff hours each week, allowing operators to focus on sales and community-building. By scaling operations without increasing overhead, automation becomes a key driver of profitability.
